Returns Policy

  • Before returning any goods please read all our terms and conditions.
  • Purple Dot must be informed by e-mail or telephone of any items that you wish to return for credit or exchange within 7 working days commencing the day of delivery. A member of staff will provide you with a Returns Notice Number.
  • Please also ensure that you include a copy of your invoice when shipping any items back to us as well as your Returns Notice Number.
  • If an item is sent back to us without a Returns Notice Number; a refund will not be given.